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Ethereum support

Whether you need help with a transaction, want to stay safe, or are just getting started, this page connects you to the right resources.

Ethereum is a decentralized network, not a company. ethereum.org is an educational website. It is not a wallet, exchange, or financial platform. We do not hold any funds and cannot access any accounts. No one from ethereum.org will ever contact you first. Anyone claiming otherwise is a scammer.

Ethereum is not a company

There is no company, support team, or help desk behind Ethereum. No one from ethereum.org will ever contact you. Transactions on the blockchain are final and cannot be reversed by anyone.

Get help

Something went wrong

If you lost funds, got scammed, or something unexpected happened, start here.

I lost funds to a scam or fraudSecure remaining funds and revoke permissionsReport a scam address or websiteTrace where funds were sentI sent to the wrong addressI lost access to my walletMy transaction is stuck

Protect yourself

Learn to recognize common scam tactics before they target you.

Common scam tactics and how to spot themWhy "recovery experts" are always scamsHow to identify scam tokensFull security and scam prevention guideRevoke unnecessary token approvals

Learn

Using Ethereum

Step-by-step guides for wallets, tokens, bridges, and more.

How to create an Ethereum accountHow to use a walletHow to swap tokensHow to bridge tokens to layer 2How to revoke token access

Common misconceptions

Clearing up the most frequent misunderstandings about Ethereum.

Is Ethereum a company?Can someone recover or freeze my funds?Can I still mine Ethereum?Is there an Ethereum support team?

Still need help?

If you did not find what you were looking for, ask the community. Volunteers in these channels may be able to point you in the right direction.

ethereum.org Discord (opens in a new tab)

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